Welcome to WooDinto

Your trusted destination for premium home décor and lifestyle products. By shopping with us, you agree to the policies mentioned below.

Store Policy

1. Product Quality

• All products listed on our store are checked and verified before shipping.

• We aim to deliver exactly what is shown in the product images and description.

2. Pricing & Availability

• Prices may change anytime based on offers or stock updates.

• If a product becomes unavailable after ordering, we will notify you and issue a refund or provide an alternative.

3. Order Processing

• Orders are processed within 1–2 business days.

• Customers receive updates for order confirmation, dispatch, and delivery tracking.

4. Shipping Policy

• We deliver across India through trusted courier partners.

• Delivery times may vary based on location, weather, or courier delays.

• We are not responsible for delays caused by shipping partners.

5. Return & Refund Policy

• Returns are accepted within 3 days of delivery.

• A clear unboxing video (starting from the sealed package) is mandatory for any return/refund request.

• Refunds apply only if:

  • The product is damaged,

  • Defective, or

  • A wrong item was received.

• All returns must include original packaging and accessories.

• Refunds are processed within 3–7 business days after inspection.

6. Replacement Policy

• Damaged or incorrect products are eligible for free replacement, subject to availability.

• Verification through the unboxing video is required.

7. Cancellation Policy

• Orders can be cancelled before dispatch.

• Once shipped, cancellations are not allowed. You may apply for a return after delivery.

8. Non-Returnable Items

• Items damaged due to customer mishandling

• Items without original packaging

• Used products

• Customized or personalized products

9. Payment Policy

• All online payments are securely handled by trusted payment gateways.

• We do not store any customer payment information.

10. Privacy Policy

• Customer data is kept confidential and used only for order processing and support.

• We never share personal information with third parties.

11. Customer Support

For any queries or concerns, contact our support team through the details provided on our website.
We aim to respond within 24–48 hours.